Terms and Conditions

Terms & Conditions

Conditions Applying to This Site and to Equipment We Supply

Who We Are

This site is operated by HeatX. It presents industrial process chillers, temperature control units and related cooling equipment, with reference material on their sizing, ratings and applications. By using the site you accept these conditions.

Changes to These Conditions

We may update these conditions. The version on this page is the one in force, and continued use of the site after an update means you accept it. The date at the foot of the page shows when it last changed.

Quotations and Orders

A quotation is valid for the period it states and depends on material and component availability when the order is placed. Prices rest on the heat load, fluid, operating conditions, voltage, options and documents listed in the quotation; if any of those change after the order, price and delivery may change too. Orders are accepted on these conditions. Conflicting terms in a purchase order apply only where we have agreed to them in writing.

Selection and Performance Information

Equipment is selected from the process information the purchaser gives us. Where that information is incomplete we state the assumptions made, and those assumptions are part of the basis of the selection. Rated capacity applies at the stated conditions - fluid, leaving temperature, flow and ambient or condenser water. Operation outside them is outside the performance basis.

Accuracy of Site Content

Capacities, dimensions, electrical data and application notes on this site are published in good faith as general reference. Models are revised, and a given unit may have been built to an earlier specification. Nothing here replaces a written quotation or the documents shipped with a specific unit. Confirm any figure you intend to design around.

Codes, Permits and Jurisdiction

Electrical codes, refrigerant regulations, mechanical permits and seismic or other local requirements are set by the authority having jurisdiction at the installation site, not by us. We will tell you what is available and supply what is ordered; confirming which requirements apply to your installation rests with the purchaser.

Delivery

Delivery dates are good-faith estimates based on conditions when the order is acknowledged. Delays caused by carriers, component suppliers or approvals outside our control are excluded from any delivery commitment. Delivery terms and the point at which risk passes are as stated on the order acknowledgement.

Intellectual Property

The text, images, diagrams and layout of this site belong to us or are used with permission and are protected by copyright. You may view and print pages for your own use in evaluating or specifying equipment. Any other reproduction or redistribution needs our written permission. Manufacturer names and marks that appear on this site remain the property of their owners.

Warranty

Equipment is warranted as set out on the applicable order acknowledgement and summarized on our warranty page. Beyond that we give no other warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

Limitation of Liability

Our liability is limited to the remedies stated in the warranty. We are not liable for lost production, lost profit, removal or reinstallation cost, or any other indirect or consequential loss, however it arises. Nothing in these conditions limits liability that cannot lawfully be limited.

Payment

Payment terms are as stated on the order acknowledgement. Title to the equipment passes when payment is received in full.

Governing Law

California law governs these conditions, and any dispute arising from them, or from equipment supplied under them, is heard in the courts of that state.

Contact

Questions about these conditions, a quotation or equipment we have supplied can go to us by telephone on 1-805-484-2992 or by email to Sales@HeatX.com. Full details are on the contact page.

Last Updated: 5 October 2026